The Vincennes Insurance Staff

Mark Klueh is also a marketing and servicing representative whose primary focus is to constantly compare the rates of our groups' current carriers to other competitors to ensure that our customers are getting the best rates and benefits available. Mark also markets and services the life and health insurance needs for our individual clients, specializing in Medicare Supplements and senior markets. He administers all paperwork relating to individual applications from submission until completion. Mark has spent the last 24 years in the health and life insurance business and is a great asset to the employee benefits environment at Vincennes Insurance. Email Mark

Kristi Franklin a licensed health and life insurance agent, is an administrative assistant for groups of 51+ lives. Kristi attended Indiana State University where she studied Business/Computer education. With her technology background, Kristi helps Vincennes Insurance, Inc. make strides in educating our accounts about computerized administration and Internet applications. She creates Employee Benefit Center websites for employers so that employees can access their benefits and other employer information online at their own convenience. She works closely with business owners and HR directors going over contracts and plan documents as well as plan administration so they fully understand their plans and are able to more efficiently administer their plans. As the insurance industry moves toward computerized administration for employers, her knowledge will be an asset to both Vincennes Insurance and group benefit administrators. Email Kristi

Judy Dreiman, our lead claims specialist, is a registered nurse and licensed health facility administrator. She has been a claims analyst at Vincennes Insurance since 1996. Each day she assists our customers in resolving claims issues and unraveling the myriad of problems that develop from the communications between physicians, hospitals, networks and insurance companies. She fully understands the intricacies of the claims management system and is able to help our insured through any claim problems. At Vincennes Insurance we realize that service is key to our customers. This makes Judy our most popular employee since she solves their claim problems.

Calvin Devers has more than 40 years of experience in the accounting field. Calvin has worked for large area corporations and has been the head of an accounting department before coming to Vincennes Insurance. He is responsible for premium and revenue tracking, as well as all other accounting services, including payroll. Email Calvin

Mary Miller, brings to Vincennes Insurance ten years of experience as a registrar in the outpatient and emergency room departments at Good Samaritan Hospital. A caring and compassionate person, Mary spent the last nine years in Nashville, Tennessee, as a nanny for the children of country music star Alan Jackson. Mary and her husband Steve chose to move back to their home, Vincennes, to be close to their family. This consideration and sensitivity to others are the same qualities she brings to her work as a claims specialist at Vincennes Insurance. She understands that a claim problem is a serious concern to our customers and is dedicated to providing personal, caring attention to each individual. Our customer's appreciate Mary's pleasant and reassuring manner when they are dealing with an unpaid or improperly paid claim.

Loretta Young is the administrative assistant for groups of 2- 50 lives. Her duties include assisting potential new groups through the applications process and maintaining accounts once they are approved. Loretta closely examines applications and related paperwork as it comes into the office to make certain all information is provided as requested. She works closely with the group's contact person to ensure that the administration of the plan runs smoothly and that insured employees understand their new benefits. She is available at any point to answer questions relating to billing, eligibility, and COBRA. Loretta is detail oriented, conscientious and a valuable asset to our small group employers. Email Loretta

J. Cole Wolford comes to Vincennes Insurance with a background in sales and service, specializing in health, life and disability insurance for groups of 2-50. Cole attended Purdue University and has spent the last few years in the individual health and life insurance business. His ability to communicate with others allows him to build relationships with his clients and helps him to identify, develop and service his clients' specific needs. Cole has the knowledge and experience necessary to provide the excellent customer service and support our customers expect and deserve. Email Cole

©2003 
Vincennes Insurance, Inc. 903 
N. 7th Street • Vincennes, Indiana 47591 • Phone: (812) 882.9100 
(800) 737.5186 Fax: (812) 895.7250

Christina Pea is an administrative assistant for groups of 2-50 lives. Christina is attending Vincennes University, pursuing a degree in pre-law. She is a licensed life insurance agent and has earned a certified insurance services representative designation specializing in property and casualty insurance. Some of her responsibilities at Vincennes Insurance include preparation of renewals for current accounts, submission of information to provide quotations for potential new groups, and review of applications and related paperwork prior to submission. She is also available to assist employers with questions pertaining to billing and eligibility. Christina continues the Vincennes Insurance tradition of excellent customer service to our insured employers and their employees. Email Christina

Cher Goodwin is an administrative assistant for groups of over 50 lives. Cher has spent the last eleven years as an administrative assistant at the Indiana Department of Transportation where she handled human resource issues for over 500 employees. Some of her responsibilities at Vincennes Insurance include assisting employers with questions pertaining to eligibility, billing, and the day-to-day administration of their employee benefits program. She is also involved in the preparation of renewals for current accounts, submission of information to provide quotations for potential new groups, and review of applications and related paperwork before submission. Cher's prior knowledge and training in the human resource field is a valuable asset to our large group employers and to Vincennes Insurance, Inc. Email Cher

Claims Specialists

Technology

Accounting

Marketing and Service Representatives

Employer Administrative Assistants (2-50 Lives)

Employer Administrative Assistants (50+ Lives)