Employee Service Center
On game shows, when players are confronted with a question they can’t answer, they are given the option to “phone a friend.”
Employees experience this same urgency to have their questions answered when they are standing in a doctor’s office, in line at the pharmacy, or maybe sitting in their living room with a medical bill in their hands that they don’t understand. They need their questions answered fast, and probably often wish they too could phone a friend.
Vincennes Insurance offers an Employee Service Hotline, staffed with certified professionals who can handle their every need. By calling our employee service hotline, employees receive best-in-class customer assistance with all of their employee benefit questions answered in one spot.
Our in-house staff is prepared to deliver an experience that leaves employees feeling well taken care of. Employers’s stay satisfied because we are committed to:
- Answer the phone promptly and curteously.
- Maintain staff that is highly competent and educated in their field.
- Resolve and manage questions and concerns in a prompt and professional manner.

